FAQ SECTION
Property Owners - Sign-up today!
Let us help you maximise on your holiday home investment. Turkey Holiday Rentals specialises in Turkey which means you get 100% focus and dedicated support. In addition, we provide:

  • web-optimised property page indexed in all top search engines
  • full colour property profile
  • downloadable PDF brochure support
  • unlimited full-colour images
  • virtual walk-through and image galleries
  • fully integrated booking engine (if required)
  • fully integrated reservation management system
  • fully integrated client management system

Sign-up today - it takes just a few moments to get your property on-line and working for you! Not sure? Read our FAQ's on getting started or email us for more information.

QUESTIONS
  1. Why choose Turkey Holiday Rentals
  2. What are the key features of the system?
  3. How much does the service cost?
  4. Marketing your property
  5. Signing up with Turkey Holiday Rentals
  6. Going Live!
  7. Advert Content Guidelines
  8. Display of Rental Rates
  9. Setting Special Offers
  10. Client Searches - Results Relevancy
  11. Getting Started
ANSWERS

Why choose Turkey Holiday Rentals
Turkey Holiday Rentals maximises your chances of renting out your Turkish holiday home by focusing specifically on the holiday market in Turkey and Northern Cyprus. We do not dilute our site with information or rentals in other countries - we specialise in Turkish property and holiday properties in Turkey and Northern Cyprus which means you get 100% of what you are paying for.

Another important factor is that we provide you with a comprehensive range of tools with which to manage your property or properties. You control everything from site content through to bookings and payment. We have fully automated the system to make using it as easy as possible including providing wizards to help walk you through the setup and publishing of your online property advert. Full help and guidance is provided at every step of the way. Finally, your site is fully optomised for search engines such as Google, MSN and Yahoo giving you access to 1000's of potential customers. And with support for agents handling multiple properties as well, it is easy to see why Turkey Holiday Rentals will become the site of choice for holiday makers everywhere.

Sign-up FREE today <back>

How much does the service cost?
For the 1st three months of use - absolutely nothing if you self manage your account. Under these circumstances there are no costs and no fees. Thereafter we charge a low subcription fee of just £50 per year (pro-rata for the remaining six months i.e. £37.50), We do this to prove that the additional marketing support and exposure we can provide to you is of value. In this way, we hope that you will elect to stay with Turkey Holiday Rentals next year and beyond.

If you prefer that we set up your property advert for you - we charge just £75 for this one off service. At the end of it you will have a fully supported property management, rental, booking and payment system which will make managing your property so much easier than a manual system. Either way, there is absolutely nothing to lose.

Sign-up FREE today <back>

What are the key features of the system?
Turkey Holiday Rentals is a very powerful system which can, if you wish, fully automate the reservation / booking / payment process. Here are just some of he key system features:

  • support wizards to help with property set-up, document creation etc
  • comprehensive owner admin area
  • comprehensive property booking calendar setup and management
  • special offers & late availability setup and management
  • ability to link to your existing property website
  • automatic PDF file creation for client download
  • fully automatic booking system with email confirmations to client and owner
  • automatic (or manual) payment systems including PayPal
  • inbuilt client management & marketing systems
  • inbuilt property reservation management system
  • accessable from anywhere in the world (requires internet connection)

Sign-up FREE today <back>

Marketing your property
As marketing specialists, we are able provide significant experience and help with marketing your holiday property. Our services are designed to be cost effective by including everything you need to successfully market your property in the basic Home Owner Package. At just £50, the Home Owner Package includes a comprehensive support area where you can completely control the look and content of your holiday property. On-line wizards work with you to generate interesting, factual descriptions of your property in minutes complete with client downloadable PDF files, comprehensive property descriptions and image galleries (show me an example ) which will catch the eye of holiday makers browsing the Turkey Holiday Rentals website..

Of course, if you prefer that we help you build your perfect advert for you then simply choose the THR Built Package and we will create your site for you using the information you supply to us. The THR Built Package costs just £125 but we feel that the results will be worth the extra outlay for this service.

Sign-up FREE today <back>

Signing up with Turkey Holiday Rentals
Signing up with us takes just a few minutes - one simple online form to complete and full payment of your annual subscription fee.

  • Once signed up we will supply you with a login id and a password which you use to access the Owner Management System - the heart of the Turkey Holiday Rentals system. You can then immediately start creating your property advert (using our site creation wizards) and marketing your property online.
  • Unlike other rental agencies, there is no need to send information by post and no delay in getting started. We supply everything you need to quickly build an impressive, on-line marketing presence for your Turkish holiday home.

Sign-up FREE today <back>

Going Live!
Adding your property details to the site means that, when you are ready, you can decide to go live! The term - go live! here means to publish your property online so that visitors to our site can view and book your property. Importantly, you can choose the time to publish your property giving you the opportunity to fine tune the content, images and description of your holiday home before putting it online. Here are some important facts about going live!

  • Your listing will go live on Turkey Holiday Rentals within 24 hours of your subscription form and full payment being received
  • You publish only when you are ready to - getting the content right takes time
  • Going Live! is a easy as switching on a light-bulb - one click and your property is online
  • You can edit your property details as often as you want from the owners panel
  • You can update your advert, PDF brochures and image gallery quickly and easily whenever you want to
  • We support you every step of the way

Sign-up FREE today <back>

Advert Content Guidelines
You have complete control over what your advert contains and what it looks like. However, we suggest looking at a few competing properties to get an idea of how to lay your advert out but in general you simply need to be factual and to provide sufficient information to entice clients to book with you. The best approach is therefore to have about six - eight quality photos of your property plus some well written, exciting and enticing text. Remember - you have a legal and moral responsibility to provide accurate, uptodate information. We suggest that before creating your property brochure that you ensure that you have the following information to hand.

  • No less than 200 words of text describing the property - the system employs wizards to help you so don't worry about mistakes etc - these can be easily rectified later
  • No less than 6 quality photos of your property - inside, outside and views - of 250 x 250 typical size
  • Full location details and where possible some information on the local area, places of interest, towns etc
  • Make sure that you tell potential clients about your property's facilities using the appropriate tick boxes
  • Supply rental rates for at least the first six months booking - ideally 12 months
  • Set up the booking calendar showing periods of availability / non-availablity etc
  • Supply your full contact details for booking enquiries
  • Supply any T&C's you want your clients to see regarding booking of your property

To make creating your advert as easy as possible, we use site wizards (show me an example ) which prompt you for all the information required. Because you are in complete control of your properties editorial content, you can login as often as you like within your subscription period to make changes or update your listing - including adding more images, PDF brochures, walk-through etc. Sign-up today!

Sign-up FREE today <back>

Display of Rental Rates
Visitors need to be able to quickly judge whether a property is within their budget and they can do this best in their own currency. On every search page there is a drop down list where visitors can select from many currencies including the Euro, GBP and $US. The conversions are done automatically from exchange rates that are updated daily, but they are not guaranteed and are approximate.

When you create your advert you have the opportunity to set a principal and a secondary currency - for example, GBP and Euro. Ideally you should enter your rates in the currency in which you want to be paid i.e. the currency of your bank account. The exact rates will be shown in that currency. The rental rate for the secondary currency will be approximate.

Turkey Holiday Rentals offers a comprehensive system for setting rental rates - both seasonally and by numbers of guests. You can also specify special rates for key weeks - for example Christmas and New Year or to coincide with sporting events etc as well as offer special deals and late availability deals. All this can be managed from your owners admin panel.

If a visitor to the site specifies dates when they do a search, the results will display the rates for the period specified. If a visitor to the site does not specify dates in their search criteria, the results display the maximum and minimum rates entered for the property.

We suggest that you set rental rates for the periods covered by your calendar - i.e. if the calendar is for 12 months, set the rental rates, including special deals, seasonal adjustments etc. for the whole 12 months.

Sign-up FREE today <back>

Setting Special Offers
A key marketing tool for your property will be to use special offers to entice clients to book with you during slow periods such as winter and early spring. Turkey Holiday Rentals allows you to set as many or as few special offer periods as you wish throughout the year. You can do this using the owners admin panel.

Sign-up FREE today <back>

Client Searches - Results Relevancy
When a visitor uses the search feature of Turkey Holiday Rentals they have several options available to them. These are:

  • simple search - based on room search or property search - with sorting of results e.g. by town, by price etc
  • advanced search based on user specified criteria e.g. dates, property location, amenities, price and availability - again with sorting of results
  • vacation search - here specifying budget and a broad date range will return all properties meeting these criteria - again with sorting of results

In all cases, the client can easily re-order search results to provide more useful groupings including by price, location, property type etc. In this way, the most relevant property comes top making it easy for them to make rental decisions.

For ease of viewing, the system returns up to 10 properties per page in thumbnail form (show me an example) i.e. containing basic information such as amenities, price, location, property name etc. If the search contained dates then only properties which meet this criteria will be shown. Clicking on the property name will open a new window with full details and images of the property including holiday deals, downloadable PDF brochure, image galleries and availability calendar. Using this information, the client can then make a decision as to whether to proceed to booking the property. A nice feature of Turkey Holiday Rentals is the Add to Cart feature which stores properties for later decision. In this way clients can shortlist several properties for later comparison.

Sign-up FREE today <back>

Getting Started - What do I do next?
It's as easy as 1-2-3, just click SIGNUP to register online - it's just one simple form and follow the instructions on the screen. During registration you will be asked to choose the support package you want. If you want to set up your own advert choose the Home Owner Package option. If you want us to set up your package and then you take over from there, choose the Home Builder Package.

Depending on the package you opt for, at the end of the registration period you may be asked to make a payment of £125. This payment is only for the THR Built Package i.e. we are setting up your property advert. If this is the case, you can either pay online using PayPal or if you prefer, call 0117 230 2966 to make a credit or debit card payment. If you opted for the Home Owner Package then no payment will be requested.

Because getting started can be daunting, here are a few typical questions and our answers:

  • Do I have to enter the details on-line? It's much easier to enter your details online as this allows you to preview your finished advertisement and check that the spelling and details are correct as you go along.
  • Do I need any special computing skills? No, just follow the onscreen instructions. We are also here to help. If you hit problems we will be happy to help you overcome them
  • Can I modify or update my advert at any time? Yes, you have complete control over our advert, when you publish it and how and when you update it.
  • How do I enter my property information? Our property wizard will help you add all of the relevant information and images you need to make your advert
  • How do I set up the availability calendar? You simply set the year(s) you are setting the rental period for e.g. 2007, and then specify the availability of each week across this period
  • Where do I do this from? You do everything from the Owner Admin Area
  • Do I need to keep the availability calendar uptodate? Yes, if you want it to work like clockwork. If you let the property to friends or relatives, update the system to show this. It takes only a few minutes every month to keep it completely uptodate
  • How long does it take to create an advert? If you have access to all of the information required, no more than about 1/2 hour.
  • What happens if I make a mistake and need to change something? You can login at any time to make changes / updates etc
  • Does my advert have its own website? Yes, if you ask the system to create HTML then a basic site is created which you can link to
  • Can you create a more advanced site for my property? Yes, we can create a comprehensive site for you at additional cost. This can be linked to the advert for maximum impact and exposure
  • How much does an advert cost? The Home Owner Package is FREE for the 1st 3 months, the THR Builder Package costs £125 (we do all the work)
  • What is the difference between these two packages? The Home Owner Package is designed for you to create and market your own property, the Home Builder Package is designed to allow us to do the hard work for you - you then simply need to keep the details up to date.
  • Are there any hidden costs? No, we have created two comprehensive packages to help you rent your holiday home in Turkey
  • How long does my subscription last for? Both packages last for 1 calendar year (365 days)
  • Do I have to pay again next year? Yes, the subscription cost is annual
  • Can I add additional properties to my advert? No, this would confuse clients. However, we offer a 25% discount to any owners with 2 or more properties to market
  • I have several properties - is there a better deal to be had? Yes, if you have 5 or more properties sign-up as an Agent. This reduces your costs and provides additional services
  • I am a property agent with many rental properties - can I work with you? Yes, we offer comprehensive support to property agents - email us here for more details
  • Who is responsible for advert content and copyright? You are legally responsible for the content, copyright and information contained in your advert
  • Do you check or monitor adverts? Yes, we monitor adverts for legal reasons. If an advert is blatantly misrepresenting a property or location, or is offensive or misleading we retain the right to deactivate it pending modification by the owner.
  • How do I interact with my clients? Clients use the automated system within Turkey Holiday Rentals to communicate with you. You receive any and all correspondence from your clients direct to your email box
  • When a client books - what happens next? Both you and the client receive a booking request, and if you have requested it, you will also receive a booking deposit. Providing you have updated the calendar to show available dates, confirming the booking is simply a matter of logging in to the owner admin section and approving / declining the booking. The booking form shows the date of the payment balance and you have the ability to send reminders to your client.
  • Does your system support client feedback? Yes - this is available to all clients. Good feedback means more bookings and should therefore be seen positively by owners
  • How exactly do I get paid? The majority of owners use PayPal or WorldPay to accept booking payments online. Payments go direct to your account - we do not receive or handle client monies.
  • Do you take a booking fee? Yes, we take a very small booking fee of 1.25% to enable us to monitor client transactions and manage the whole system for you
  • How is the booking fee paid? By invoice to you monthly. You can pay us online using PayPal or WorldPay or by credit / debit card

Sign-up FREE today <back>

| | | | | | About Us | Site Map | Privacy Policy | Contact Us | ©2006, 2007 Turkey Holiday Rentals